Shipping Policy

Effective Date: October 4, 2024

Company Name: Imova Digital

Imova Digital provides digital marketing services and does not ship physical products. This Delivery Policy outlines how and when our services are delivered after purchase.

1. Service Delivery Method

All services are delivered digitally through one or more of the following methods:

• Email communication

• Cloud-based file sharing (e.g., Google Drive, Dropbox)

• Project dashboards (e.g., Trello, Notion, etc.)

• Scheduled video/phone consultations

2. Delivery Timeframes

Delivery timelines depend on the selected package and project scope:

• Starter Package: 3–5 business days

• Growth Package: Setup within 5–7 business days

• Pro & Elite Packages: Initial execution starts within 5 business days; ongoing delivery continues as per project roadmap

You will receive a confirmation email after your order is processed, along with estimated delivery dates.

3. Client Responsibilities

To ensure timely delivery, clients must:

• Provide required materials and access (e.g., brand assets, platform credentials)

• Respond promptly to our team’s requests and feedback

• Approve or review deliverables within the agreed timelines

Delays in communication or missing information may affect the delivery schedule.

4. Missed Deliveries / No Contact

If you have not received any service-related updates within the expected delivery window, please contact us immediately at:

📧 Email: [email protected]

📞 Call Center: +1 432 410 5139

5. Revisions & Follow-Up

Depending on the service tier, certain revisions or optimizations may be included post-delivery. These are detailed in each package description.

6. Changes to This Policy

Imova Digital reserves the right to update this policy at any time. Revisions will be posted here with a new effective date.